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Respectueux de l’environnement nos bijoux sont fabriqués à partir de matériaux recyclés certifiés.

FAQs

Our delivery times?

Standard Delivery: 2-4 business days
Express Delivery: 48H
International delivery:
 
Contact us ? You can contact us via our email address: info.eyecandyparis.com.

I did not receive the confirmation email? We invite you to check in your spam, if the email is not in your spam do not hesitate to contact us. It is probably an error on your email address or a payment problem.

I want to return an item, how do I do that? You have 14 days to return your items. We invite you to contact us to give you the procedure to follow.

Modification or cancellation of the order? Once the order has been validated, we are not able to modify or cancel it. You will have to wait to receive it to return it to us. (Excluding jewelry worn).

the refund will be made directly to your credit card if you wish to obtain a gift voucher, please let us know by email.

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